Meet Our Team
Susan, RDH As our longest tenured hygienist, Susan has been with PAM for 37 years! How does she do it?
Periodontal Associates of Memphis – Meet our Team!
Periodontal Maintenance Hygienists
Susan, RDH As our longest tenured hygienist, Susan has been with PAM for 37 years! How does she do it? She loves taking care of all her wonderful patients. Born in Texas and raised in Oklahoma, Louisiana, and eventually Memphis, she attended college at Memphis State and completed her Bachelors in Dental Hygiene at the University of Tennessee Health Science Center. Susan is married with three children and two grandchildren. When she’s not dedicating herself to her patients, you can find her cooking, reading, and hanging out with her cat Oscar.
Jane, RDH Jane has been with PAM since 1991, our second longest tenured team member right behind Susan. Born and raised in Memphis, Jane traveled across the state to attend the University of Tennessee at Knoxville and returned to the University of Tennessee Health Science Center for her Bachelors in Dental Hygiene. She loves to help her patients work toward achieving complete health through dental care and enjoys playing tennis in her free time.
Linda, RDH Linda is such a blessing to work with – Periodontal Associates is lucky to have her! Linda has a Bachelor of Science in Dental Hygiene from Wichita State University and started here in 2000 as a periodontal maintenance hygienist. Now, as our Director of Education, Linda organizes our Hygiene Study Club and coordinates monthly Doctor Study Club meetings, but that’s just the tip of the iceberg. She also handles our marketing, pays weekly visits to referring dentists all over the city, plans our annual referral seminar, and fills in as a hygiene sub when needed. Whew! In addition to her work at the office, she serves as Chairmen of Hygiene Cleanings for the Mid-South Mission of Mercy, a Charitable Dental Clinic. At home, she loves being a first time “Lulu” to her grandson, gardening, and shopping.
Lyric, RDH Lyric decided to make dental work her full time career after performing with theater groups for several years. She attended the University of Memphis and Concorde Career College and became one of Periodontal Associates hygienists in January of 2016. When asked why she chose to be a Hygienist, she remarked she loves seeing the complex cases that come through our office and the wonderful new smiles and healthy we achieved. She also enjoys learning from our doctors. Lyric lives here in Memphis with her husband and new baby, and spends her time riding her bike, playing the ukulele, and hanging out with her puppy Winston.
Danielle, RDH Danielle came to be part of our Team in 2017 as our Accounts Payable Coordinator, but there’s more to her than meets the eye. Danielle is also a Registered Dental Hygienist (RDH) and provides Periodontal Maintenance Cleanings from time to time. A native of Connecticut, she completed her Bachelor of Science in Dental Hygiene at the University of Tennessee in 2003 and has called Memphis her home ever since. Whether it’s completing office work or periodontal maintenance cleanings, Danielle loves seeing smiles on patients who have forgotten how until they’ve had treatment here in our office. In her spare time, she loves crafting, boating, and spending time with her husband and two daughters.
Dr. Craddock’s Team
Lindsey, RDH You can always find Lindsey lending a helping hand or making time to educate patients about their treatment and how it relates to their total body health. Born in Memphis and raised in Brighton, Lindsey decided to pursue dental hygiene after she went through her own dental implant treatment at the age of 17. She attended Middle Tennessee State University and the University of Memphis before pursuing her Bachelors of Dental Hygiene at the University of Tennessee Health Science Center, where she graduated in 2013. When she’s not busy working as Dr. Craddock’s Surgical Hygienist and Team Leader, she spends her time keeping up with her two boys at baseball practice, going out with her friends, and enjoying a glass of wine with her amazing hubby. They also have one dog, Forrest Gump the Boxer.
Shonna, RDA Our early bird, Shonna, is always the first person to work in the morning. If there’s anything you need, she’s right there to help in any way she can. Shonna finished her degree from Concorde Career College in 2015 and joined our practice not long after. What’s her favorite part of practicing Periodontics, you ask? She loves keeping people healthy and learning all there is to know about new technologies for Periodontal and Dental Implant surgery. Outside of work, she is active in her church and spends time with her two children and family back in Missouri where she was born and raised.
Whitney, RDA Whitney joined Periodontal Associates of Memphis in 2016 as one of Dr. Craddock’s Assistants. She was born and raised in Tipton County, where she attended Dyersburg State Community College. She received her Dental Assistant certification from the Dental Staff School in Franklin, TN. One of the things Whitney enjoys most about working with our office is the opportunity to learn about all the different aspects of periodontal care, dental implants and surgery. Some of her favorite hobbies include watching movies, hanging out with her dog Ruffles, and riding four wheelers with her fiancé.
Fay, RDA As the most recent addition to Dr. Craddock’s team, Fay has really taken the opportunity to spread her wings here at PAM. As Dr. Craddock’s assistant, she enjoys providing outstanding care to everyone and educating patients about the importance of healthy teeth and gums. A native Memphian, Fay attended Tennessee Tech for her dental assistant degree and has been practicing since 2001. She enjoys spending her free time with her daughter, taking nice walks, and spending time outdoors.
Dr. Godat’s Team
Lauren T, RDH As one of Dr. Godat’s Surgical Hygienists, Lauren is responsible for educating our patients on oral and whole body health. She makes sure to focus on each patient in order to build a trusting relationship. Lauren is originally from Lexington, TN but moved to Memphis in 2012 to pursue her Hygiene Degree at Concorde Career College. In her down time, you can find her playing with her puppies Belle and Zeke, practicing her aim at the gun range, and planning her 2018 wedding to her wonderful fiancé!
Anna, RDH Anna started at Periodontal Associates last year as a sub, and now works on Dr. Godat’s Team as a Surgical Hygienist. She attended Mississippi State University for her Bachelor’s degree and Concorde Career College for her hygiene degree. She loves working for a passionate and optimistic dental and whole body health provider, and strives to educate one patient at a time and watch their lives change for the better. When she’s not brightening up our day at work, she loves to take her puppy Bailey to the dog park with her brand new husband and spend time with her family.
Amber, RDA If you have a question, Amber is a great person to turn to. As Dr. Godat’s Team Lead, she has to stay on top of scheduling and making sure that the day runs smoothly, so we can give the best patient care possible. She completed her Dental Assistant degree at Concorde Career College in 2010 and came to work at PAM not long after. She loves being an advocate for her patients and their health and can’t wait to see the lives that change every day in our office. She loves working, but also loves to spend time with her two young sons.
Kaylin, RDH Kaylin is our newest Hygienist! She joined PAM in 2014 and worked as Dr. Godat’s rock star assistant until recently, when she completed her Hygiene degree at Concorde Career College. Kaylin lives with her husband in Nesbit, MS and enjoys spending time with her family, playing with her pets Blitz and Bella, and shopping. She’s seen so many smiles and lives change for the better after working at PAM, and can’t wait to continue her work as one of our wonderful Surgical Hygienists.
Nikki, RDA Nikki joined the PAM team in November of 2015 as Dr. Craddock’s assistant, but transitioned to the Hygiene Lab Assistant for both teams in January 2017. She has been a blessing to the office and takes special care of our Periodontal Maintenance Hygienists and our lovely patients during their hectic schedules. Nikki is from Covington and finished her degree at Dental Staff School of Tennessee in 2015 before becoming a part of our team. When asked why she loves her job, she answered “It’s the people you meet. Working for two of the best doctors around and watching lives change makes me happy.” She is a huge St. Louis Cardinals fan and loves to spend time with her boyfriend and her two babies.
Sharon, RDA As Dr. Godat’s Treatment Coordinator, Sharon has proven to be a joy to work with. She always has a smile and a warm word for anyone she meets. Her goal here at PAM is to help patients achieve total health through dentistry, so she fits right in. When she’s not in the office helping her patients make the tough decisions, she loves to go cruising, cook, and spend time with her wonderful husband, four children, and six grandchildren (with one on the way!). What a family!
Alyx Alyx joined Dr. Godat’s team as a Treatment Coordinator in 2016 and has loved every minute of her time at PAM. Alyx’s combined 7 years of medical and dental experience have taught her to be compassionate and understanding – a vital trait that we could not do without. When asked about her favorite part of working in periodontics, she said there’s nothing better than seeing her patient’s reactions to successful treatment. In her spare time, you can find her at a kickboxing class or spending quality time with her husband and two dogs, Mila and Echo.
Melissa, RDA If you want to see an example of extraordinary patient care, look no further than our Office Manager, Melissa. After 20 years of working with us at PAM, first as an Assistant, then at the Front Office and as Insurance Coordinator, she always comes in with a bright smile and a helping heart. In her opinion, we have the best patients and referring offices, and she is blessed to be involved in getting to know our patients and watch them achieve mouth and overall health. Melissa is married to her amazing husband of 18 years and loves spending time with her four children at the ballpark, or the beach, and playing with her dog “Awesome Jack”.
Tiffany Meet our Hygiene Coordinator Extraordinaire! Tiffany has been with our office since 2012 and handles our hygiene schedule, in addition to being our Front Office Team Lead. After years of working for Northwest Airlines and FedEx (she won the Bravo Zulu Award in her first year!), Tiffany has brought Periodontal Associates her expertise in managing both doctors’ action-packed schedules to allow for the best patient care possible. She loves to read and can frequently be found cuddling with her two kittens, Ollie and Lily.
Noi Noi became a member of our Front Office Team in 2015, and is most likely the first person you speak with when you call our office. Noi is originally from Laos, but her parents brought her to the United States when she was a baby. She’s now married and has two young sons, and loves to spend time with family and friends. Noi is also very committed to her health – you can always look to her for workout inspiration! When asked about her favorite part of working at PAM, she said she loves how much the doctors and team care for our patients.
Cassie If you ever need a laugh, Cassie is your girl. Her wit and humor, as well as her cartoon doodles, have been a welcome addition to our Front Office Team since she joined in 2016. Her dedication to helping our patients is a quality we depend on, both at the front desk and on the phone. Outside of the office, Cassie loves to spend time with her friends and family and watch the Grizzlies play downtown. She also enjoys cooking for her boyfriend and has a dog named Remi.
Heather Heather has been an invaluable addition to the Front Office Team – she always has a welcome smile for whoever comes through our door. She brings a calm efficiency to our entire team. Her diverse background ranges from culinary arts to Dental Assisting, quite the variety! Outside of work, Heather spends time with her husband and their pets, Dessa, Sam, Dink, and Dot. You can also find her making soap, going shopping for vinyl records (amongst other things), and watching football with her family (“Roll Tide!”).
Lesley Everyone knows that dealing with insurance can be tricky, but not for our Lesley! She joined PAM in 2017 as our insurance coordinator and we are so grateful. Lesley is from Memphis and originally planned to become a nurse, but decided that her family came first. She now has a large family and 3 grandbabies, along with her puppies Scooter and Bobby. Lesley also loves to quilt, paint, and travel with her boyfriend.
Albany Albany has been our Collections Coordinator since 2015. She also assists with insurance and is a master of creating various reports for the office. When she’s not working, she’s most likely off on the next adventure with her husband and three kids. They love to travel and stay busy swimming or attending little league games.
Lauren L Lauren joined the PAM Team in 2016, first at the Front Desk, and then as our Operations & Facilities Coordinator – if it’s broke, she finds a way to fix it! She’s a native Memphian and a proud alumni of the University of Memphis. After completing her Masters in History at Middle Tennessee State University, Lauren traveled to Cooperstown, NY to work at the Baseball Hall of Fame – what she calls “one of the most rewarding experiences of her lifetime.” She enjoys the fast pace of our office and learns something new every day. Outside the office, Lauren loves to cook and spend time with her husband and fur babies, Rhaena and Ryuk.